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CONTACT US: ONLINE , OR CALL 0800 138 3800
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This information is for existing Affiniti customers. 

Please find below a list of useful links and contact information.  If you can’t find what you’re looking for please contact your Account Manager or alternatively our customer services team on 0800 138 3800.

Network based enquiries

Access to Online Services

Please call 0800 138 4858 if you want to:

  • Report a fault on the network
  • Report nuisance calls
  • Add or amend your existing contract
  • Enquire about your billing information

Maintenance Enquiries

Other enquiries

Please call 0870 300 6664 if you have a maintenance contract with Affiniti and want to:

  • Order parts
  • Request technical support
  • Request engineering assistance

If your enquiry does not fall into any of these categories then please complete the Contact Us form and your message will be responded to as soon as possible. Or call us on: 0800 138 3800

Contact Us 

 

Involved Newsletter

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customer training

To find out more about Affiniti's Customer Training, please contact the team on: 01442 883879